Since most items on our site are made to order, please allow to 5-10 business days for shipment. We usually complete and ship orders much faster than that, but occasionally do run a 10 day production time during periods of high order volume. You will receive an email with tracking information when your order is shipped.
Once an order is placed and in production it cannot be modified or cancelled.
International orders carry a flat rate shipping cost, and delivery via USPS International carries a 5-15 day delivery time.
For custom orders we will notify the customer of the estimated production time on a case by case basis.
About International Transit Times and Import Duties
Transit times for international shipments are usually around 15 business days when using USPS first class. We do not have the ability to offer tracking or carrier information once a package has left the country and been delivered to customs for processing. If you prefer another carrier or express international service please contact us prior to placing your order at email@example.com.
International customers are responsible for any and all import duties in to your country. Jack Foster LLC cannot provide any rate information on international import duties in your respective country.
We cannot ship to you as a "gift" or with a fake commercial value to avoid customs duties and fees. These fees are an unfortunate reality of doing business internationally and cannot be avoided.
We accept unused merchandise for exchange within 30 days of purchase. Since all of our items are custom made, we offer store credit only on returns. Customer pays return shipping. Custom sized items are not returnable. All international sales are final.